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Order Facts

Frequently Asked Questions

Answers to Frequently asked questions

  • Product availability
  • Payment options
  • Shipping and Will Call Pick Up Options
  • Secured shopping
  • Terms and conditions

Product Availability

  • Available Inventory is checked for products and quantity that are added to your shopping cart.  A message will be displayed if the quantity desired is not available.
  • Quotations for large orders or products that are not found online may be submitted on our main website at:

Payment Options

  • You may purchase items online using a credit card or PayPal account. Accepted credit cards include; Visa, MasterCard, and American Express.

Shipping and Will Call Pick Up Options

  • Orders for shipments (via UPS), If  placed before 3:00PM (ET) the order will likely ship the same day. This does not apply to out of stock and/or special order items. If placed after 3PM (ET) the order will ship the next business day. When your order ships an email will be sent with the UPS tracking number. Please note that tracking numbers may not operate until your order has been picked up by UPS.
  • Will Call pick up hours are 9:00 AM to 5 PM (EST) (earlier hours are available by calling customer service in advance @ 973-625-0661). In addition all Will Call orders require a minimum of 2 hours from order placement to pick up time.

Secured Shopping

  • Credit card and other sensitive data are being protected on our site by a secure SSL Certificate. This certificate allows you to safely and securely shop for products through our web site.

Terms and Conditions